Terms & Conditions – Reviva Physio & Rehab

Last updated: 23/01/2026

1. Introduction

These Terms & Conditions govern your use of the Reviva Physio & Rehab website and services.

By using our website or booking an appointment, you agree to these terms.

2. Services

Reviva Physio & Rehab provides physiotherapy and related healthcare services.

All treatments are delivered by qualified professionals and tailored to individual patient needs.

3. Appointments & Bookings

Appointments must be booked in advance via our website, phone, or Cliniko.

We reserve the right to amend schedules where necessary.

4. Cancellations & Missed Appointments

Minimum 24 hours’ notice required.

Late cancellations or missed appointments may be charged in full.

Repeated non-attendance may result in refusal of future bookings.

5. Payments

Payment is required at the time of appointment unless agreed otherwise.

Prices may change at any time.

Packages must be used within the agreed timeframe.

6. Medical Disclaimer

Not a substitute for emergency medical care.

Outcomes may vary between individuals.

7. Patient Responsibility

Provide accurate medical information.

Follow advice and exercise plans.

Non-compliance may affect outcomes.

8. Limitation of Liability

Not liable for outcomes outside clinical control.

Not liable for incorrect patient information.

Not liable if advice is not followed.

Liability exclusions apply as per UK law.

9. Website Use

Content is for general information only.

We do not guarantee uninterrupted access.

10. Privacy

Use of services is governed by our Privacy Policy.

11. Third-Party Services

We use:

Cliniko (bookings & records)

Google Analytics

Meta Ads

12. Changes to Terms

We may update these terms at any time.

13. Governing Law

These terms are governed by the laws of England and Wales.

14. Contact

Reviva Physio & Rehab

Suite 105C, Plaza 668, Luton, LU2 7XH

📧 contact@revivaphysio.co.uk

📞 01582 292678